Frequently Asked Questions

How do I place a custom order?

Start with a quote request and our team will contact you to review sizes, artwork, and production needs.

What file formats do you accept?

High-resolution AI, EPS, PDF, or PNG files with transparent backgrounds are recommended for best print quality.

Will I receive a proof before production?

Yes. Production begins after digital proof approval.

How long does delivery take?

Available products are typically delivered in 7-16 business days. Custom production timelines vary by item and artwork approval.

Do you offer local delivery?

Yes. Local delivery minimums depend on distance: Zone 1 from 0-5 miles is $150, Zone 2 from 5-10 miles is $300, and Zone 3 from 10-15 miles is $500.